Good, but could use some improvements
We use Dropbox for all of our document storage such as contract templates, executed contracts, project documents, etc. This allows all of …
Starting at $9.99 per month
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What is Dropbox?
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
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- Reliability (558)8.080%
- File organization (554)7.878%
- Performance (556)7.777%
- File search (568)7.070%
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3 videos
Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
04:00
A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
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What is Dropbox?
Dropbox is a place to keep files organized and keep work moving. Boasting more than 700 million registered users across approximately 180 countries, Dropbox states their mission is to design a more enlightened way of working.
• Simple organization: Keeps files in one place, and organizes them just the way the user wants.
• Anytime access: Gets users to files and photos wherever and whenever they are needed—on desktop, mobile, or web.
• Sharing made easy: No matter how big or how small, Dropbox lets users share any file with anyone with just a link. The software helps users to work efficiently with teammates and clients, stay in sync on projects, and keep company data safe.
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Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
Reviewers rate Audio files highest, with a score of 8.4.
The most common users of Dropbox are from Small Businesses (1-50 employees).
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Reviews
(1-25 of 183)Companies can't remove reviews or game the system. Here's why
February 06, 2024
A step above
Our team uses Dropbox for collecting field work photos via links into our site admin and ultimately our invoices for clients. I also use Dropbox as our main file system for the company and my home system as well. We recently did an workflow analysis, and Google Drive won out, overwhelmingly, when we approached Dropbox for pro-rated refund, they said our annual service fee paid 30 days before was totally unrefundable, we're actually discontinuing this service as soon as possible.
- Has the least amount of steps to create a link to file or files
- Uploads in the background
- Generally synch pretty intuitively on android mobile and windows pc
- The speed and click-through to add media to a new or existing folder is more steps than through Google Drive, we used this single function 10s if not hundreds of times per day for our 2000+ clients, this needs to be simplified
- Not offering a pro-rated refund after having service with you for over a decade business & personal is totally unacceptable, regardless of any future service improvements, we fully intend to not use your service again
January 12, 2024
Dropbox Business
We use dropbox to support our remote team by having a cloud based filing system. It allows us to have everything organized and accessible where ever our team members are.
- keeps items organized
- cloud based
- syncs automatically with all users
- availability to edit at the same time, the same version (not create multiple versions)
December 29, 2023
Fine
Score 6 out of 10
Vetted Review
Verified User
We use Dropbox as our company's file database platform. We need version control and file-sharing capabilities that Dropbox provides. Our use case is just across internal file sharing and is used concurrently with the Google Drive ecosystem.
- Version control.
- Working across online + file explorer.
- Notifying when multiple people are editing a file.
- Lag in saving files for others to see.
- Losing edits because of overwritten data.
- Working concurrently in a file.
December 29, 2023
Dropbox is good to use
Score 8 out of 10
Vetted Review
Verified User
we use Dropbox everyday, it is one of our main server to save docs. it is so convenient that for those who have shared access of the folders, we can view the changes in files immediately and share with others using the link it created. the only issue of using Dropbox maybe syncing issue.
- sync immediately
- easy to use
- allow multiple users to access the same folder
- a reliable platform
- cannot view large documents online (download only) in my experience
- syncing issue
December 29, 2023
Way Clinic
Score 10 out of 10
Vetted Review
Verified User
log records for 1. Lab diagnosis 2. Mammograms 3. Referrals 4. Month end reports.
- Before using Dropbox I was using excel sheets for all my different report and held it on my desk top.
- For several times due to various reasons(i.e computer crash) lost all my data and had hard time to gather and retrieve.
- Since I started Dropbox I am so comfortable and worry free with my daily work flows
- after working on one of my spread sheet and saved it not taking me back to the main menu screen for me to pick another spreadsheet.
- I have to go completely off and come back to Dropbox to see the original menu screen. Maybe it's my user's fault. There must be a way to go back and forth off of main menu screen.
December 29, 2023
Essential for Efficient Workflow
Score 10 out of 10
Vetted Review
Verified User
We use Dropbox for several aspects of our organization—we use Dropbox as cloud storage, to collaborate on a variety of projects including Word, Excel, and PSD files, and as a repository for ProPresenter media. Dropbox is essential to our workflow and we use it in the office, on the go through our mobile app, and when we work offsite. We could not support in-house the infrastructure nor the manpower needed to effectively accomplish what Dropbox does—plus they have years of an established reputation.
- Knowledgeable and accessible customer support
- Reliable and dependable cloud storage
- Important safeguards for when mistakes happen
- Versatile among a number of applications and scenarios
- Although I use a paid subscription, recommending the free Dropbox option to new users can be a little difficult to understand because it does not seem to be free up front.
- In-browser interface is a little clunky and sometimes it is difficult locating certain features.
- online/offline files and folders are difficult to understand.
- Increased usability with other software programs
December 29, 2023
Efficient collaboration for hybrid teams
Score 6 out of 10
Vetted Review
Verified User
We use Dropbox for storing small files and documents. We file share across collaborators on our team, and sometimes request files from those outside of our team.
- syncing with the mac desktop and operating system
- making files accessible quickly while working remote
- clear indication of file permissions
- unable to share files outside of my organization easily I've found
- backup is redundant for me, and the backup pages on the web version are confusing
December 28, 2023
Dropbox is Great for Collaboration and Sharing with Customers
Score 10 out of 10
Vetted Review
Verified User
As someone who has been using Dropbox for both personal and professional purposes, I feel compelled to share my experience with this versatile cloud storage solution. I initially started using Dropbox as a convenient way to store and access my personal files across multiple devices, but it quickly became an integral part of my work routine as well.
- Manages files and folders
- Lets you view the file before downloading
- Syncs with your other systems
- Sync across apps easier
- Multiple account switches, for personal and professional use
- Automations
December 28, 2023
Access, Store, Share and Work on Dropbox
Score 8 out of 10
Vetted Review
Verified User
One can share files and folders from your cloud storage, simply by copying a link. Store the files on the cloud to save the work and operate online anywhere with safe authentication. Transfer large files, like videos, by sending a link for recipients to download.
- Transfer large files, like videos, by sending a link for recipients to download
- Data security and easy accessibility
- Accessible from any device with safe authentication from the Cloud
- Easy to organize data and share it with the link
- Files shared by link will not get synced when changes are made by you on the same files.
- New files added by other people or devices aren't syncing to your device.
- The Dropbox files and folders disappeared from the screen and sync stopped working.
December 28, 2023
What A Wonderful Application!
Score 10 out of 10
Vetted Review
Verified User
We maintain a great deal of information about our company and our customers that needs to be shared among multiple computers and staff members. Dropbox provides us with a central location where all of our information is readily available. It's even available on our mobile devices, which makes things very convenient.
- Shared data
- Software to manage data on mobile devices
- Status Notifications
- Users with Multiple accounts
- Forcing applications to use Dropbox for storage
December 28, 2023
Helpful for Storing and Sharing Much Across Devices
We use Dropbox as the official storage for all of our documents. It allows multiple people to access the same documents (PDFs of legal agreements, meeting minutes, etc.) and provides a platform to share large documents quickly (photos, videos, etc.). We are a nonprofit, so not exactly a business. We use it for storage and sharing of all electronic material.
- Upload photos in full size and quality from my phone to an automatically shared folder.
- Allow smooth access to the same files from multiple devices.
- Allow different privacy sharings for different folders.
- I discovered some hidden files on the desktop version that appeared on the website version when the title name was included or other symbols. I then renamed the files and they appeared, but would be smoother to somehow sync those files to appear both on the website and the desktop Dropbox folders, regardless of title names.
- I still don't fully see the difference or the appeal to one or the other with shared folders vs. team folders. We have both for different files, and I'm not sure why two formats are necessary.
- Allow for some sort of setting that puts a cap on the GB of files allowed to download to each device. I first also synced the Dropbox drive on the desktop of my personal laptop for the occasional work while traveling, but it downloaded too much for the device to function properly, so I had to uninstall it and access the files via remote desktop, instead.
December 28, 2023
Exactly What You Would Expect, Which is What You Want It To Be
We use Dropbox to work on documents together. This is especially important for manuscript writing. We also use Dropbox with collaborators to distribute files too large to send via email. The only downside to Dropbox is that files accumulate very quickly. For instance, if you have the system synced to your desktop, copies of the files are stored locally. If then a person uploads 100Gb to your shared folder, 100Gb of your desktop drive is instantly used. This can be alleviated by turning off the sync feature.
- Syncing
- Sharing to other users
- Saving conflicting copies
- Too many conflicting copies. There should be a warning when someone currently has a file open.
December 28, 2023
Dropbox Worth it, but you need to be clear about what you need.
Dropbox has been a game-changer for our company and our employees. Its user-friendly interface and robust data staging capabilities have simplified our workflow, ensuring our teams have access to up-to-date information effortlessly. The platform's seamless collaboration features, cross-platform compatibility, and comprehensive security measures have not only enhanced our productivity but also provided peace of mind.
- Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together.
- On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions.
- Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders.
- Custom branding options for shared links and folders would help businesses maintain a consistent and professional image when sharing files externally, adding a touch of personalization to shared content.
- allowing users to set view-only access for specific sections of a document while maintaining edit rights for others would be valuable for collaboration on complex documents.
- Integration with More Apps
December 28, 2023
Get The Drop on Dropbox.
We use Dropbox to share large amounts of data, maps, design work, and other information throughout our company. Dropbox helps us address the transfer of data throughout the company because we are located in different parts of the State. Our data has gotten too large for email, and Dropbox gives us a place to store and share.
- Easy accessible.
- Folders and files resemble "normal" computer looking files.
- The app allows us to view documents on the go.
- I feel the online or app versions should look more like a computer file folder.
December 28, 2023
Dropbox Solves the Problems
We use dropbox to store our client data and organize our file structure so we don't have to have an in-house server and still have all team members have access to all firm files.
- Allows us to have word docs and Excel spreadsheets that multiple people can work on at the same time
- allows flawless integration with the windows operating system that allows us to see shared files as if they were local files
- Dropbox helps us feel secure about our file storage management and security of that data.
- better notifications about conflicted copies of files
- Let us know in a more direct way when someone else has the file open on their desktop rather than the online web version
- allow a secure file sharing with people outside of the organization who don't have a dropbox account.
December 28, 2023
The Good, the Bad, and the Cloudy - A Balanced Review.
File Storage and Sharing, Real-time collaboration, backup, and secure files. I made large files to share with my teammates and kept everyone on the same page. It offers an extra layer of protection against accidental deletion and other disasters. It helps for business continuity and minimizes data loss. Provides many security features like file encryption, password protection, and audit logs.
- Storage and sharing files.
- Real-time collaboration.
- Security.
- Version control issues.
- Confusing file organization.
- Search functionality.
December 28, 2023
Value for money subscription.
I have 100s of GBs of data that I need to quickly analyze across devices as well as save for long periods of time. I use this service on all my devices to keep them in sync, and so do my friends. A majority of software, such as Emacs, that I use on multiple devices stays in sync via Dropbox. Unlike alternative cloud storage services, dropbox provides a Linux client, which is absolutely necessary for my needs. I have been using it for 10+ years, and now my storage requirements have increased to a couple of terabytes, personally. Dropbox is value for money and quite convenient.
- Share data.
- Keep softwares in sync via data sharing.
- Store huge amounts of data for quick access.
- Pricing for students could be better.
- On some proxy networks, sometimes it fails to work on some PCs in my lab.
- Allowing more free devices could be helpful for beginners.
December 28, 2023
Easy, Reliable, Cost Effective
For Gardner & Co. I use it daily for our client files. For Harmony Inc and My chorus I use it as a storage for planning and sharing documents. Gardner & Co is a professional consulting (speaking) and education; Harmony Inc is a non-profit and volunteer organization with users across the US & Canada.
- Store items that I can access in day-to-day setting, collaborating with my team
- Access with browser or with file explorer
- Share documents (with versioning) with team members
- The refresh rate can be different based upon your operating system and access. This can be frustrating when you are working with a team member, or on a document at the same time.
December 28, 2023
Dropbox is My Go-To for File Sharing
Score 7 out of 10
Vetted Review
Verified User
Dropbox is my go-to for hassle-free file sharing and storage. It's a game-changer in collaborative work, offering a user-friendly experience. While it nails most tasks, I've noticed some quirks, especially with Storyline where saving can be finicky. Despite that, Dropbox is still my trusted companion for smooth document management.
- File sharing
- Cloud storage
- Space saving
- Selective sync
December 28, 2023
Dropbox is simple and user friendly
Dropbox is great because it gives me the simplicity of being able to easily send a file or multiple files to a customer or collage without have to send multiple emails because the file or files are too large for a simple email server to transact. Drop box also helps us in sending one set of drawings to multiple vendors so everyone can download the same version of the file and we know that another version may not have slipped through the cracks.
- Simple
- User Friendly
- Security
- Price to add more users
- Login Screen is sometimes hard to find
December 28, 2023
"Thanks a ton for the 'Lock editing' feature!" said a designer.
The Design Lead and all the Design team members use Dropbox to store various design files. Dropbox is convenient and easy to use. If a new member joins in, he simply needs to download and install the desktop app and have access to all the files, once the files are synced. If one can't find a file in the folders, we simply share the dropbox link over a message with each other. Dropbox was overall good to use except one feature that I suggested in my last interview call with Dropbox Team, back in September. I had discussed with them how it causes issues if someone's on the file making edits or has opened the file, so that as a designer the double work can be prevented. But now I see that it been taken care of. Helpful features like Activity, Version history, Lock editing have been added. Thanks a ton for the Lock editing feature, it's definitely going to help us designers and improve our experience with Dropbox. Keep up the good work Dropbox Team!
- Lock editing feature
- Make files available online/ offline
- Ease of use
- Activity and version history
- No improvements required. Dropbox is in good shape as of now.
December 28, 2023
Works well for what we need it for!
In our dynamic organization, integrating Dropbox has been a game-changer, elevating our collaborative efforts to unprecedented heights. Substituting traditional VPNs and file storage solutions, Dropbox seamlessly streamlines our workflow, fostering real-time collaboration irrespective of geographical constraints. This cloud-based gem transcends mere file sharing; it's a virtual workspace, a nexus of innovation. Its intuitive interface enhances accessibility, allowing our team to synchronize, edit, and share documents effortlessly. Unshackled from the limitations of traditional storage, Dropbox empowers us with unparalleled flexibility, ensuring that our projects evolve organically. It's not just file storage; it's a conduit for creativity, a digital symphony orchestrating seamless connectivity.
- Lots of storage
- Allows for many users
- Can use from anywhere
- I worry about security
- I wish there was more storage without having to be online.
- The online format is not as functional or user friendly as the one that is downloaded to my computer.
December 28, 2023
Efficient and secure
Score 7 out of 10
Vetted Review
Verified User
We use it for all document as we are mostly a paper-less company. It is being used via a variety of divisions in the company. It helps us show our green status, as well as easy access within and outside the company as we need. Helpful and easy to navigate through with the desktop version.
- Easy to access by all teams
- Central storage location
- Easy user access management
- integerartions with other communication channels
- web access seems to have its limitation when documents are shared
December 28, 2023
My Real Thoughts
Client folders where we save their AutoCAD drawings for their projects and send the larger files to other trades people that are working on their project. It's pretty easy to do all of this but storage runs out quickly in which you need to start paying to have the actual storage you need to save your files.
- Easy to access information
- Easy to login to the system from your computer or phone
- Easy to access company files from anywhere
- More free storage space
- More affordable memberships
- Have files update automatically without having to refresh all the time
December 28, 2023
Useful Product for Personal Needs
Score 7 out of 10
Vetted Review
Verified User
We use Dropbox as a file storage system, and to collaborate on working documents within the team and externally. The product helps us keep documents organized and access the required files quickly and securely from any device.
- Organization
- Security
- Collaboration
- Real-time updates
- Versioning